What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
The Virtual Economy: Measuring Buyer Industry Receptiveness to Using Virtual Cards
Virtual cards are a fast-growing force in business-to-business payments, but adoption remains uneven across buyer industries. This report analyzes 147 U.S. industries using a composite scoring system that incorporates supplier acceptance, workin...
Consumer Debit Payment Choice: Understanding Debit Card User Preferences
Amid a dynamically changing landscape for payments, debit remains a steadfast performer, serving as a workhorse payment method for everyday transactions. As consumer behavior shifts, driven by economic uncertainty and technological innovation, i...
AI in the Payments Ecosystem
Merchants and payment service providers are working diligently to turn the promises of artificial intelligence into tangible business advantages. AI promises to deliver new levels of automation and efficiency to merchants and payment service pro...
AI in Commercial Payments: Do Payables Bots Dream of Dynamic Discounts?
AI’s transformative effects are becoming evident in how businesses source and buy things. The growing use of AI—predictive, generative, and agentic—across the source-to-settle value chain is poised to make a considerable impact on commercial pay...
Bots in the Back Office: Agentic AI and Commercial Payments
Agentic artificial intelligence stands to reshape commercial payments, from sourcing to settlement. Accordingly, banks, enterprise resource planning providers, and fintechs would be wise to take a page from the playbook Visa and Mastercard are n...
Stablecoins, the Agentic Secret Sauce
Although it may sound like the ultimate marketing pitch combining two very hyped technologies, a very real overlap exists between the rise of agentic commerce and blockchain. This connection will become more apparent as AI-powered buying matures...
The Proxy Economy: AI Agents and the Payment Stack
For technology leaders at financial institutions, the change in assumptions brought about by agentic commerce—removing people from transactions—also changes how systems are designed. Trust, control, and verification requirements are fundamentall...
Agentic Commerce and Merchants: Get Ready for a New Reality—and Some Turbulence
AI-powered agentic commerce could represent a fundamental recasting of the purchasing dynamic, which has always put ultimate decision-making in the hands of consumers. Transforming that carries big implications for merchants, most notably the im...
Agentic Commerce: The Payments Are Here, but Are the Agents Ready?
Shifting purchase and payment behavior, as agentic commerce stands to do, is a risky business. As the role of agents in purchasing decisions and payments comes to the fore, expect business-to-business applications to take root ahead of consumer ...
How Will Agentic Commerce Affect Consumer Credit?
Recent product announcements from leaders in the payments industry demonstrate the excitement surrounding new AI technologies. AI isn’t just a buzzword anymore, and AI-powered personal shopper experiences, dubbed “agentic commerce,” will be arri...