Suzanne Sando
Lead Analyst, Fraud Management
Suzanne is a Lead Analyst in Javelin's Fraud Management practice. She tracks trends, risks, and delivers practical recommendations for fraud protection. Her specific areas of interest are government cybersecurity, behavioral sciences and fraud, and consumer empowerment and education against fraud.
Before joining Javelin, Suzanne was a software engineer at US Bank, where she created complex and large-scale designs for credit card account and payment processing systems. Suzanne holds a bachelor’s degree in broadcasting and electronic communication from Marquette University in Milwaukee, Wis.
Latest Insights
Fraud in the Age of Agentic Commerce
Agentic commerce is coming, and so are the fraud opportunities. Consumers, agent services, and merchants must all be prepared for an onslaught of fraud and scams, with cybercrimina...
Social Security Administration Anti-Fraud Changes Are an Important Lesson for Financial Institutions
Financial institutions can learn much about what not to do from the recent anti-fraud changes at the Social Security Administration. When making procedural changes that directly af...
Battle of the Budget: Prioritizing Scam Classification for Future Cost Savings
In the fight against ever more sophisticated and complex scams, financial institutions are hamstrung in various ways, chiefly by their own priorities: They give a bigger budgetary ...
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